Lake Buena Vista Resort Village & Spa in Orlando, FL

Why am I paying a resort fee?
The resort fee of $13.95 per room, per night, collected at check-in covers amenities such as self-parking, WiFi, the fitness room, pool towels, theme park shuttle, and local phone calls.

Are cribs available for guests to reserve?
Cribs are Pack n Play style and are provided complimentary. Please note that you require a crib in the “special needs” area when making your online reservation.

Is the hotel pet-friendly?
No. Only documented service animals are allowed on hotel property.

Are smoking suites available?
No, this is a non-smoking resort. Guests may only smoke outside on their balcony. If this policy is not adhered to, a cleaning fee will be charged.

Are theme park shuttles available for guests?
Yes. The resort offers theme park shuttle service for Walt Disney World theme parks, SeaWorld, and Universal Orlando. These shuttles operate on a first come, first served basis. Shuttle reservations are required a minimum of one day in advance.

Does the hotel offer an airport shuttle?
Yes. Please call the Lake Buena Vista Resort Village & Spa reservation center at 866-401-2699 to schedule your airport transportation. This service has to be scheduled in advance and payment is required at the time of booking. Please have your flight information when calling, so they can advise you on the available shuttle times. After the reservation is confirmed and payment is submitted, you will be sent your transportation voucher by Lake Buena Vista Resort Village & Spa.

Transportation prices start from $60 one way for up to 5 people from the Orlando International Airport to Lake Buena Vista Resort Village & Spa.

Can I check-in early or check-out late?
No. Early check-in and late check-out are not available.

Does the resort have a laundry service?
All suites include an in-suite washer and dryer.  If you require dry cleaning service, please visit the front desk for details.

How many buildings are there at the resort?
There are 5 buildings at the resort, each with a variety of suites from one bedroom to four bedrooms. Not all room types are available in every building.

Is the swimming pool heated?
Yes, the pools are heated seasonally based upon the pool and outside temperatures.

Does the resort offer any housekeeping services?
Yes. Housekeeping services can be scheduled with the front desk at least 24 hours in advance.

Can I have an extra bed in the suite?
Rollaway beds are not offered. Each suite can only accommodate the maximum number of guests indicated for that room type.

Do all suites have a balcony?
Yes, all suites have their own private balcony furnished with a table and chairs.